“Casio Music Win a Trip to Japan” Promotion — Terms and Conditions

1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. Entry is only open to Australian residents aged 18 years or over.
3. Employees (and their immediate families) of the Promoter, Participating Stores (defined below) and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
4. Entries into the promotion open at 12:01am AEST on 01/06/26 and close at 11:59pm AEST on 31/07/26 (“Promotional Period”).
5. A participating store is any store listed in Annexure A (“Participating Store”).
6. To be eligible to enter, individuals must, during the Promotional Period, purchase any Casio digital piano product listed in Annexure B (each an “Eligible Product”) from a Participating Store (“Qualifying Transaction”). In the event that a purchase receipt is not provided to an entrant for their Qualifying Transaction, it is the entrant’s responsibility to request one.
7. To enter, individuals must then, during the Promotional Period, visit shriro.casiomusicpromotion.com.au, follow the prompts to the promotion entry page, input the requested details (including but not limited to their first name, last name, valid email address, postal address, phone number and date of birth), upload a photo of their purchase receipt and submit the fully completed entry form.
8. Upon submitting their entry, entrants will be notified instantly on screen, in writing, whether or not they have provisionally won an instant prize. All provisional instant winners are subject to verification. Upon verification, winners will be sent their instant prize. Winners of an instant prize will have their details published (first initial, surname and postcode) online at shriro.casiomusicpromotion.com.au every Friday from 05/06/26. Each valid entry will also be entered into the prize draw.
9. Multiple entries permitted, subject to the following: (a) only one (1) entry permitted per Qualifying Transaction (regardless of the number of Eligible Products purchased in that Qualifying Transaction in excess of one (1)); and (b) each entry must be submitted separately and in accordance with entry requirements.
10. Entrants must retain a copy of their purchase receipt(s) for all entries as proof of purchase. Failure to produce the proof of purchase for all entries when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of an entrant’s entries and forfeiture of any right to a prize. Purchase receipt(s) must clearly specify the Eligible Product purchased, the Participating Store of purchase and that the purchase was made during the Promotional Period but prior to entry.
11. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
12. Incomplete or indecipherable entries will be deemed invalid.
13. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
14. There are fifteen (15) instant win prizes available to be won during the Promotional Period.
15. Each instant win prize is a $200 Digital Prepaid Mastercard.
16. The Digital Prepaid Mastercard is issued by EML Payment Solutions Limited ABN 30 131 436 532 AFSL 404131 and distributed by TCN Group Pty Ltd ABN 87 626 501 568 (“TCN”) pursuant to license by Mastercard. T&Cs apply. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Redemption of the Digital Prepaid Mastercard is subject to the standard terms and conditions, which can be found at https://card.gift/terms-and-conditions/mastercard.
17. Any ancillary costs associated with redeeming a Digital Prepaid Mastercard are not included. Any unused balance of a Digital Prepaid Mastercard will not be awarded as cash. Redemption of a Digital Prepaid Mastercard is subject to any terms and conditions of the issuer including those specified on the Digital Prepaid Mastercard.
18. The draw for the Major Prize (defined below) will take place at Suite 251, 10-20 Gwynne St Cremorne, VIC, 3121 on 04/08/26 at 11:00am AEST, in the presence of an independent scrutineer. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. The winner will be notified by email and telephone within seven (7) days of the draw, and their details will be published (first initial, surname and postcode) online at shriro.casiomusicpromotion.com.au on 11/08/26.
19. The Promoter’s decision is final and no correspondence will be entered into.
20. The first valid entrant drawn will win one (1) trip for four (4) people to Tokyo, Japan, valued at up to $27,948 (depending on point of departure) (“Major Prize”).

    Prize includes:

    • Four (4) x return economy airfares from the winner's nearest capital city to Tokyo, Japan;
    • All airline and airport taxes;
    • Return private airport transfers for four (4) people in Tokyo, Japan;
    • Five (5) x nights 4-star accommodation in Tokyo, Japan (2x twin rooms or similar) with breakfast included;
    • Four (4) x entry tickets to the Toshio Kashio Memorial Museum of Invention (CASIO museum). The Promoter will arrange with the winner a date to take this element of the prize. The exact date is subject to booking availability;
    • Four (4) x tickets to a Tokyo Symphony Orchestra event. The Promoter will arrange with the winner a date to take this element of the prize. The exact date is subject to booking availability.
21. All travel is subject to availability at all times and may be dependent on select seat class with airlines or specific room category availability with an accommodation partner. The Major Prize must be redeemed and taken within 12 months of the draw. Block out periods include all Australian school & public holidays, along with all other special event periods. 2026 Block out dates include but are not limited to: 26/09/26 – 11/10/26 and 21/12/26 – 31/12/26. 2027 Block out dates include but are not limited to: 01/01/27 – 08/02/27, 25/03/27 – 30/03/27, 11/04/27 – 26/04/27, 14/06/27, 05/07/27 – 18/07/27, 27/09/27 – 10/10/27 and 20/12/27 – 31/12/27.
22. All bookings must be made a minimum of 90 days in advance of the requested departure dates. All bookings and documentation regarding the Major Prize must be made via Free-2-Travel Holidays Pty Ltd or their agents. Redeeming the Major Prize is conditional on acceptance of the terms and conditions of travel as detailed by Free-2-Travel Holidays Pty Ltd and the airline carriers in accordance with normal travel practices. The winner is responsible for any amendment fees issued by airlines or suppliers once the booking is confirmed and ticketed. Winner is responsible for any additional taxes (excluding airline and airport taxes) and/or resort fees associated with the chosen accommodation, unless otherwise stated. Visas, valid passports, vaccinations, spending money, additional transfers, meals (other than those included), transport to and from departure point, items of a personal nature, in-room charges and any other ancillary costs, including but not limited to insurance and any applicable insurance excesses, not listed in the Major Prize description above are the responsibility of the winner and his/her nominated travelling companions as incurred. It is the winner's responsibility to organise transport to/from the airport departure/return point. The Promoter strongly recommends that the winner and companions obtain travel insurance for their period of travel.
23. During the entire duration of the prize, a nominated parent/guardian must accompany any person under 18 years of age. The winner and their companions must depart from and return to the same departure point and travel together. Itinerary to be determined by the Promoter in its absolute discretion. Frequent flyer points will not form part of the Major Prize. The Major Prize is subject to the standard terms and conditions of individual prize and service providers. The winner may be required to present their credit card at time of accommodation check in. The Promoter will not be responsible if the winner or any of their companions are refused entry into Tokyo, Japan, for any reason.
24. The Toshio Kashio Memorial Museum of Invention and the Tokyo Symphony Orchestra tickets are subject to the event venue and ticket terms and conditions, including any applicable age restrictions. The Promoter and event organisers hereby expressly reserve the right to eject the winner (and their companion) for any inappropriate behaviour, including but not limited to intoxication, whilst participating in any element of the Major Prize.
25. Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize (or an element of the prize) by the time stipulated by the Promoter, then the prize (or that element of the prize) will be forfeited.
26. If any prize (or part of the prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value or specification, subject to any written directions from a regulatory authority.
27. Total prize pool value is up to $30,948.
28. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
29. Prizes must be claimed by 11:59pm AEST on 06/09/26 (for the original draw and instant winners) and by 11:59pm AEDT on 06/10/26 (for the winners of the unclaimed prize draw, if any).
30. A draw for the Major Prize, if unclaimed, or any instant win prizes that are won but are not claimed, may take place on 07/09/26 at the same time and place as the original draw, subject to any directions from a regulatory authority. The winners, if any, will be notified by telephone and email within seven (7) days of the draw and their details will be published (first initial, surname and postcode) online at shriro.casiomusicpromotion.com.au on 14/09/26.
31. In the event of war, terrorism, state of emergency, government lockdown, pandemic or any other kind of disaster or unforeseeable event beyond the Promoter’s reasonable control, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend, substitute or modify a prize, subject to any written directions from a relevant regulatory authority.
32. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
33. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
34. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.
35. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.
36. Quality control errors will not invalidate an otherwise valid prize claim. Unless otherwise due to fraud or ineligibility under these Terms and Conditions, all prize claims in excess of the advertised prize pool will be honoured.
37. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
38. As a condition of accepting the Major Prize, the winner must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
39. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) if the Toshio Kashio Memorial Museum of Invention is unavailable for visiting or the Tokyo Symphony Orchestra event is delayed, postponed or cancelled for any reason beyond the reasonable control of the Promoter; (f) any tax liability incurred by a winner or entrant; or (g) taking of a prize.
40. The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The entrants consent to the Promoter using their PI for these purposes or any other purposes set out in its Privacy Policy. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.shopcasio.shriro.com.au/policies/privacy-policy. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose PI to any entity outside of Australia.
41. The Promoter is Shriro Australia Pty Ltd (ABN 28 002 386 129) of Level 7/67 Albert Ave, Chatswood NSW 2067, telephone: +61 294155563 (“Promoter”).

NSW Authority TP/05013. ACT Permit No. TP26/00773. SA Permit No. T26/588.